Summary: Personal Training Initial Phonecall Consult
What I typically contextualise after I learn about your goal, exercise routine, and medical history.
I started coaching in 2015 and, in 2019, focused on seniors.
Still, it wasn’t until four months ago that I was confident in my team’s niche and started placing advertisements for my team’s personal training services.
Since then, I have received over 300 enquiries and welcomed more than 50 sign-ups.
Here are the most common questions I receive during my initial call with potential clients.
How Are You Different from Other Trainers?
My team’s speciality is time-efficient healthy ageing.
I.e. we get you health results in the shortest amount of time.
This is important as you get older because your rate of decline accelerates.
In other words, you might not see improvements beyond a certain age with typical methods; you either maintain or decline more slowly while exercising.
Likewise, you improve faster with our training before you hit that critical age.
For you, this translates to:
Fewer sessions needed to see health improvement
Fewer workouts you need in your lifetime
Related cost, time, and energy savings
Apart from those mentioned above, another distinct way we differ from other trainers is that we train individuals for health goals. In contrast, others might be more specialised in sports performance or body transformation.
On that note, here are some client statistics:
90% seniors (above 50)
75% women
Most common condition: osteoporosis (>20%)
Other common reasons people turn to us:
Noticeable loss in strength
Recently got injured while training with other trainers
Existing trainer not well-versed in medical conditions
Frozen shoulder
Cancer
etc.
Last but not least, as you might have noticed, my team creates educational content on healthy ageing based on our practice.
For instance, I wrote a guide for exercising with osteoporosis, another for menopause, and have started publishing videos on health wearables.
Such content creation keeps my team ahead of the curve, and in some cases, we have worked with researchers we interviewed to run courses for other health professionals.
What’s The Program Like?
The first session is a strength assessment.
In gist, my team measures the force you can generate:
Across various exercise movements
Biasing selected muscles relevant to your condition and goal
We then compare your results against:
Researched baselines
Population data, e.g. age-based average
Internal baselines established through our clientele
To learn more about these assessments and baselines, check out my previous series of articles.
Coming back, we use your results to customise your program, which factors in:
Exercise priority based on what you need to do the most
Exercise progression suited to your current strength level
Strength asymmetry
At the end of the first session, you get:
Your strength assessment results
An invoice (automatically becomes a receipt upon payment)
An online training plan
In the second session, we walk you through the customised program so you know how to perform the exercises and what a session feels like.
You might be introduced to technology that makes your workouts more efficient.
Some of these include:
Blood flow restriction
Patented isometric band
Muscle oxygenation level (SMO2) live tracking
I am also in the midst of bringing in more of such equipment as my company grows.
For instance, at my new gym (26 Evans Road), you can expect:
Magnetic mitohormesis (explained in video below)
Reduced-Exertion High-Intensity Interval Training (REHIIT)
Handheld cable machine
You will possibly see me share more about these in the media soon.
I.e. My team’s work has caught the press’s attention multiple times. Despite not enganging any public relations agency nor spending money for coverage, we have been frequently featured because of our cutting-edge service.
In a nutshell, my team uses technology to make exercises for seniors safer, more efficient, and more effective.
How Frequently Do I Need to Do a Session?
I typically recommend that clients have a session with us once per week or less.
This is especially applicable to clients who are new to the way my team works, which, at this point, is almost everyone.
Notably, my recommendation differs from the typical health recommendation of engaging in muscle-strengthening activities at least twice a week.
Here’s why:
For those who are less conditioned, doing a full hour of gym work at one go is too much too soon. My team mitigates it by first doing a strength assessment, akin to a mini-workout, then a full session every week. Twice a week, in our experience, is too much too soon for our clients, who are mostly seniors.
The workouts my team do are deceivingly strenuous. Most will not feel soreness after each session. Nevertheless, the muscles are still recovering. Straining them further will likely impede progress.
100% of the clients who went through subsequent strength re-assessments, often a month later, have seen strength improvements, even with just a session per week.
In short, my team errs on the side of caution while still utilising data to ensure progress.
How Long Do I Need to Do This For?
Remember my recommendation for clients to have a session with us once per week or less?
At a certain point, you might be ready to graduate from our program and continue the exercises on your own.
Even though we utilise plenty of technology during the session, you will learn that you can do the essentials at home.
How long it takes you to graduate varies from client to client.
Considerations include:
Your health condition when you start
How fast your body improves (often age-related)
Your ability to understand when to progress and regress your workout, both session-to-session and month-to-month
Your knowledge of exercise progression and regression
How you fare against baselines
Upon graduating from our program, you only need a session every 3 to 6 months to reassess strength and/or physiological performance and receive an updated training plan.
I Travel Frequently — Is That Okay?
Yes, you can do the exercise essentials without any exercise equipment.
A yoga strap would help a lot, but you can substitute it with a long towel, too.
If you cannot work out during your travels, that is fine too.
Getting used to start-stops is an integral part of learning how to exercise.
Initially, it might be mentally challenging to keep restarting your routine, but these moments inevitably happen, and multiple experiences of overcoming the challenge are helpful.
I believe one of the benefits of having a trainer is learning how you can go through these start-stop instances on your own in the future. Hence, my team is here to help you with such challenges.
How Old is Your Oldest Client?
My team’s oldest client is turning 78.
Do You Do Group Classes?
In short, not yet.
My team is starting group classes for our existing clients next year.
However, we will not be opening the class to clients totally new to us.
This has been my stance because I want to ensure the effectiveness and safety of the workouts.
A recent injury case in the news reaffirmed my stance that group class clients must have undergone a strength assessment in the past three months.
If you are interested in group classes, please express interest through the waitlist.
What Are Your Locations
We are based at:
Botanic Gardens: 26 Evans Road
Dempsey: 27a Loewen Road
Tanjong Pagar: 79 Anson Road (moving to 120 Robinson in May 2026)
Katong: 112 East Coast Road
The first three locations listed are Core Collective outlets. They are a fitness and wellness co-working space, and we operate out of the gym floor.
The last location listed is a wellness-themed service apartment; we were invited to do personal training services for their residents and extend it to the general public.
How Much Do You Charge?
Our current rates are 249/hr.
Points to note:
Each session lasts an hour
We do not charge GST
You are not required to purchase a gym membership
We operate 6am-9pm on weekdays
There is no weekend surcharge
That said, weekend availability is limited. I usually ask for your preferred time slot and then match you with my colleagues based on location/availability.
Flexible Payment
Payment can be done either:
Session-to-session
As a ten-session package (9 sessions + 1 free)
There is no package expiry date but sessions are non-transferrable. Our record so far is a client who has stretched his package over two years.
Legacy Rate
Last important point: our rates are grandfathered.
I.e. You will not experience future price hikes.
My first personal training client, with me since 2019, is still enjoying rates below 150/hr.
Pricing Rationale
I increase my company's rates whenever we have a sharp increase in the effectiveness and efficiency of our program.
At the moment, we are able to achieve strength results in a single session per week.
Other trainers recommend twice/thrice per week instead.
Hence, our rates are above industry average.
With the new gym, we will be the first in the world to compress the doctor’s weekly exercise recommendation into an hour, yet still showing cardiorespiratory and strength gains.
Hence, there will be a price increase of at least 20% in 2026.
Sign up today to lock in a lifetime of price savings.